Showing posts with label PTCL. Show all posts
Showing posts with label PTCL. Show all posts

Tuesday, September 13, 2011

PTCL to Charge DSL Customers Rs 1,000 Extra without Notifying Them

Just in case if you didn’t come across a news we publishedabout 50 GB data limit that PTCL applied last month to it’s broadband packages then there are chances that you may be charged Rs. 1,000 extra in current month’s PTCL bill.


You won’t be alone, there would be thousands of other PTCL customers who will come to know about this monthly data limit of 50 GBs only after seeing this month’s bill.

You can thank your service provider, namely PTCL for not notifying you about this additional charging in case if you cross 50 GB monthly limit. In addition you can thank Pakistan Telecommunication Authority for sleeping so tight and for so long now.

Let alone the print ad or TVC to notify its customers, PTCL didn’t bother to even put an update on their website. When called PTCL helpline, a representative apologized for not having this information on website; she said that website will be updated soon but didn’t give any deadline. for obvious reasons.By the way PTCL (or any other ISP) keeps email addresses and phone numbers of all of their customers. So the best way to send an email or personalized text message to all the customers regarding the tariff changes. But they didn’t –

If you still didn’t know, we are here to tell you; last month PTCL applied a data limit of 50 GB for it’s 4,6,8 Mbps packages. Anyone exceeding this limit will have to pay straight Rs. 1,000 extra.

You can get a copy of PTCL bill online here.


Check following table for more details on tariff:
Limited Broadband Packages
(50GB Download)
Unlimited Broadband Packages
4Mbps – Rs. 2000
4Mbps – Rs. 3000
6Mbps – Rs. 5000
6Mbps – Rs. 6000
8Mbps – Rs. 7000
8Mbps – Rs. 8000

  • 1Mbps, 2 Mbps, 10Mbps, 20Mbps and 50 Mbps are still unlimited.
  • Up-mentioned PTCL Broadband rates are applicable since 1st of August, 2011.

PTCL claims to have 668,376 broadband customers in over 1000 cities across Pakistan.

Update:
PTCL has contacted ProPakistani to communicate that they sent out letters and made calls to all customers who were about to reach 50 GB limit to notify them about monthly data limit.

Tuesday, September 6, 2011

PTCL Offers Triple Play Smart TV Bundled Offer



PTCL has introduced a new bundle package that includes:
 Smart TV Service
 256Kbps Broadband data rate with 1 GB data limit (Unlimited in September only)
 Zero Line Rent Landline Package

Introduction of Smart Pack is PTCL’s effort to aware people to opt for Smart TV at a lower price that is also bundled with broadband – though 1 GB data limit sounds insufficient for majority of users.

It merits mentioning here that PTCL also offers Quad Play Services that includes unlimited voice calls, internet, IPTV and surveillance services.

Charges:
The new package is offered to the customers at Rs.749 / month.
Existing customer can also avail this package but they have to pay one time charges ofRs.1500 as downgrade charges.
One time Equipment (Smart TV STB & Camera) charges may apply.

Highlights:

Access to PTCL Smart TV
Access to 100 + digital quality TV channels
Freedom to pause and rewind live TV programs
Library of 500 video on demand.
24/7 service availability from PTCL’s side.
Parental control on TV channels and video on demand.
Access to rich HD multimedia resources over the internet
Access to free movies, music, classical Pakistani plays, famous cricket matches, educational and religious contents exclusively for PTCL broadband customers on ‘Buzz’ broadband web infotainment portal.

Note: There is no student discount on the package

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